Want to keep your competitive edge? Then you are looking to constantly improve the efficiency and productivity of your staff. This can be done more easily by combining your various communication channels: Unified Communications.
Unified Communications integrates your company’s communication and IT systems. All the means of communication are connected with one another. By, for example, connecting the switchboard with your IT network, you can make phone calls on your PC. This allows everyone to instantly see which contacts are available and which are not. Transferring calls is also simple – the colleague receiving the transfer doesn’t even have to be at his desk. Teleworking and working on location no longer form an obstacle to productivity. And thanks to the greater readability of your staff, your customers will receive better service.
Secure communication on different channels
Belgacom’s Unified Communications bring together different means of communication in a single convergent infrastructure. In this way, you have fast access to a flexible, versatile and cost-effective solution. Via a single platform you can communicate through various channels in a secure and user-friendly way.
Business Outlook is a solution from Belgacom with email capability and a professional calendar. Business Outlook offers the same advantages as a mailserver, but requires no investment. The solution is based on Microsoft Exchange and Outlook 2007.
Instant Messaging & Identity Presence
Belgacom also has a solution for instant messaging that allows you to chat in a professional context. At a single glance, you can see whether your contacts are are online or not.
Mobile email
Mobile Internet access and email via the 3G network from Proximus! Belgacom offers a range of solutions for mobile access to your emails and your calendar from a PDA or laptop. And you have the added advantage of a predictable and transparent cost structure.
Videoconference
Videoconferencing is the technology that comes closest to ‘face-to-face’ contact. You can improve levels of collaboration and save big time on costs by avoiding unnecessary business travel.
Under the name of ‘Telepresence’, Belgacom offers a wide range of superior quality videoconferencing solutions featuring optimal image and sound quality, as well as user-friendliness. What’s more, because greater bandwidth is utilized, the communication is exceptionally clear and stable.
Web & Call Conference
People taking part in a Web & Call conference can view documents together and give instant feedback. This solution allows you to collaborate long-distance for a minimal investment, with the option of either paying per minute or per license.
IP telephony and Wireless Office Extended
Thanks to Wireless Office Extended we can allow your employees to make calls free of charge from a landline to one of your company mobiles and they can call each other for free as well. Calling to an external landline in Belgium or abroad is charged at a rate comparable to that of a landline call. Sending text messages between colleagues is also cheaper. By combining Wireless Office Extended with IP telephony, you can save even more. Your communication then takes place for free over the data network. Certainly for international calls or calls between your company’s different locations this can be a simple way to significantly reduce the telecom bill.
Business benefits
1. Greater productivity and flexibility
2. User-friendly
3. Staff always reachable
4. Better customer service
5. Cost-saving
More info?
Please contact your account manager for more information on Unified Communications or go to http://ict.belgacom.be/collaboration
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