Thanks to the mobile application in their warehouse, Lambert & FD is improving its service to customers. By using a mobile application, the wholesaler in paint and interior decoration supplies has significantly increased the efficiency of its warehouse. Read more
Archive: Customer cases | Retail & Production
Retail & Production
Thursday April 28th, 2011Greater efficiency and productivity in the warehouse
Mobile application at Lambert & FD
Retail & Production
Friday April 22nd, 2011On location and at the office
BIS ROB Montagebedrijf relies on Belgacom Explore
Through Belgacom Explore the employees of BIS ROB Montagebedrijf have access to the data and applications that are based at head office. This allows them to work in the same environment while they are on location with clients, as in their own office. BIS ROB Montagebedrijf is located in the Antwerp port zone. The company is specialized in the construction and maintenance of pipeline systems and related mechanical work in sectors such as the chemical and petrochemical industries. Thanks to Belgacom Explore, BIS ROB Montagebedrijf can process data more efficiently and productively from their client’s sites. When the company moves to a different location for the next project, Belgacom instantly adjusts the solution to the new network needs. Read more
Retail & Production
Thursday March 10th, 2011Watertight approach without IT staff
FaCoTherm opts for shared hosting
Wholesaler FaCoTherm is using the hosting solution from Inca Networks. The company’s six branch locations connect via Belgacom Explore with the servers that are housed at a Belgacom Netcenter. Teleworkers can have access by Internet-VPN. FaCoTherm pays a fixed amount each month for the users, including all licensing costs. Read more
Retail & Production
Monday January 17th, 2011Merksem, we have a problem
Manuchar centralizes heterogeneous IT-environment
Because the cost of an MPLS-network between their 60 branch offices – often in exotic locations – would have been exorbitant, Manuchar opted for an Internet-VPN. The trader and logistics service provider from Merksem is using the network as a basis to centralize its heterogeneous IT-environment at company headquarters. In the near future, the branch offices abroad will be using a new ERP-package from Merksem. That is why – together with Belgacom – Manuchar needed to first ensure the security and reliability of the network connections. Manuchar opted for managed firewalls and WAN Optimization Acceleration appliances from Juniper.
Retail & Production
Wednesday December 8th, 2010Cash-free payments
Compass Group speeds cashflow with Explore and PingPing
Thanks to Belgacom Explore all of the corporate restaurants run by Compass Group are connected with the company headquarters in Evere. By offering customers the virtual payment service PingPing, Compass Group is able to speed up its cashflow by 4 to 6 weeks. Read more
Retail & Production
Monday November 29th, 2010All info on a single number
Makro improves service with IVR
In order to provide more efficient service to customers, Makro has begun using a centralized IVR-application. Makro customers anywhere in Belgium can call a single central number, no matter what information they are looking for. The managed solution means a limited investment for Makro while increasing customer satisfaction.
Retail & Production
Wednesday November 3rd, 2010Collaboration on a European scale
Vandemoortele goes for full managed Unified Communications
At the new headquarters in Ghent, Vandemoortele made a clear choice for unified communications and videoconferencing. Ultimately all European locations will be switched to this environment.





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