« Home

Archive: Customer cases | Retail & Production

Retail & Production

Thursday April 28th, 2011

Greater efficiency and productivity in the warehouse

Mobile application at Lambert & FD

Thanks to the mobile application in their warehouse, Lambert & FD is improving its service to customers. By using a mobile application, the wholesaler in paint and interior decoration supplies has significantly increased the efficiency of its warehouse. Read more

Retail & Production

Friday April 22nd, 2011

On location and at the office

BIS ROB Montagebedrijf relies on Belgacom Explore

Through Belgacom Explore the employees of BIS ROB Montagebedrijf have access to the data and applications that are based at head office. This allows them to work in the same environment while they are on location with clients, as in their own office. BIS ROB Montagebedrijf is located in the Antwerp port zone. The company is specialized in the construction and maintenance of pipeline systems and related mechanical work in sectors such as the chemical and petrochemical industries. Thanks to Belgacom Explore, BIS ROB Montagebedrijf can process data more efficiently and productively from their client’s sites. When the company moves to a different location for the next project, Belgacom instantly adjusts the solution to the new network needs. Read more

Retail & Production

Thursday March 10th, 2011

Watertight approach without IT staff

FaCoTherm opts for shared hosting

Wholesaler FaCoTherm is using the hosting solution from Inca Networks. The company’s six branch locations connect via Belgacom Explore with the servers that are housed at a Belgacom Netcenter. Teleworkers can have access by Internet-VPN. FaCoTherm pays a fixed amount each month for the users, including all licensing costs. Read more

Retail & Production

Monday January 17th, 2011

Merksem, we have a problem

Manuchar centralizes heterogeneous IT-environment

Because the cost of an MPLS-network between their 60 branch offices – often in exotic locations – would have been exorbitant, Manuchar opted for an Internet-VPN. The trader and logistics service provider from Merksem is using the network as a basis to centralize its heterogeneous IT-environment at company headquarters. In the near future, the branch offices abroad will be using a new ERP-package from Merksem. That is why – together with Belgacom – Manuchar needed to first ensure the security and reliability of the network connections. Manuchar opted for managed firewalls and WAN Optimization Acceleration appliances from Juniper.

Read more

Retail & Production

Wednesday December 8th, 2010

Cash-free payments

Compass Group speeds cashflow with Explore and PingPing

Thanks to Belgacom Explore all of the corporate restaurants run by Compass Group are connected with the company headquarters in Evere. By offering customers the virtual payment service PingPing, Compass Group is able to speed up its cashflow by 4 to 6 weeks. Read more

Retail & Production

Monday November 29th, 2010

All info on a single number

Makro improves service with IVR

In order to provide more efficient service to customers, Makro has begun using a centralized IVR-application. Makro customers anywhere in Belgium can call a single central number, no matter what information they are looking for. The managed solution means a limited investment for Makro while increasing customer satisfaction.

Read more

Retail & Production

Wednesday November 3rd, 2010

Collaboration on a European scale

Vandemoortele goes for full managed Unified Communications

At the new headquarters in Ghent, Vandemoortele made a clear choice for unified communications and videoconferencing. Ultimately all European locations will be switched to this environment.

Read more