With Belgacom Mobile Device Management you have all you need to let your employees’ mobile devices function within your company problem-free. What’s more, you can install the software locally or use it via the cloud. Mobile Device Management encompasses various components: Inventory Management, Remote Device Configuration, Policy Management, Security and Reporting.

Management via interface

Via Inventory Management you can use a web-based interface to gain a real-time overview of all the mobile devices that are in use within a company. You can very rapidly search this information and you have access to company information from different locations. With the help of Remote Device Configuration, you can configure, manage and update the mobile devices and business applications remotely.  You can perform the management per device or per group of devices. Policy Management makes it possible to also implement profiles and guidelines for your employees’ mobile devices.  The settings for passwords and turning off mobile devices can be created remotely. You can also opt to restrict business applications and establish a list of which applications are allowed or not.

Extensive security and reporting

The ‘Security’ options are handy if, for example, the device is stolen. You can make a backup of the contents or delete data and lock the device remotely. Moreover, the device can be tracked through GPS technology. Users work over a secure connection, and there is support for digital certificates and authentication. Finally, via Mobile Device Management you also have a wide range of options for reporting. Both you and your end-users can automatically receive a message if there are any problems in terms of compliance and security.

Productivity boost

Thanks to Mobile Device Management mobile devices no longer have to be a threat but in fact offer great advantages for your company. The possibility to use mobile devices in both private and professional life actually increases your employees’ productivity and motivation.

Business benefits

- Overview of all of the mobile devices in the company
- More motivated employees
- Reinforced security
- Productivity boost

More info?

For more information on Mobile Device Management: please contact your Account Manager or visit the Belgacom website.

Specifications:

Processor: Qualcomm APQ8055 - 1.4 GHz
Operating System: Windows Phone 7.5 Mango
Memory: 16 GB internal memory plus SkyDrive-Cloud Storage
Screen type: 4.3″ AMOLED touchscreen in ClearBlack-glass
Screen resolution:  800 x 480
Talk time:  7 hours
Stand-by time:  300 hours
Dimensions: 128 x 68.5 x 11.5 mm
Weight:  160 g
Connection: 3G, WiFi
Bluetooth: Bluetooth 2.1 +EDR
Camera: 8 megapixel, Carl Zeiss-lens, double LED-flash plus 1.3 megapixel front-camera
Extra: Magnetometer Sensor, Facebook, Twitter, e-mail, Internet Explorer 9

The partnership between Belgacom and IBM dates back to 2003. The renewed contract is a result of the excellent working relationship the two companies have built up and underscores the expertise that both partners have developed in the area of datacenter design and management.

The new contract will run for 7 years.

Specifications:

Processor: NVidea Tegra 3 Quad Core processor 1.5Ghz
Operating System: Android 4.0 (ICS)
Memory: 32GB internal memory and 25GB Cloud Storage
Screen type: 4.7″ S-LCD touchscreen
Screen resolution: 1280 x 780 (720p HD)
Talk time:  8 hours
Stand-by time:  400 hours
Dimensions: 134 x 70 x 9 mm
Weight:  130 g
Connection: EDGE, HSPA, WiFi, micro-USB 2.0, NFC
Bluetooth: Bluetooth 4.0
Camera: 8.0 MP camera, 1080p HD video recording, smart LED flash
Extra: Digital compass, G-Sensor, DLNA, HDMI-output

If you can’t decide between a smartphone or a tablet, you may want to consider the Galaxy Note. This super telephone from Samsung has a screen with a 5.3 inch diameter. That is considerably larger than a standard smartphone. Yet the device is no thicker. This little tablet offers all of the possibilities of a smartphone: telephone calls, photography, e-mail… you can operate the crisp AMOLED touchscreen either with your fingers or with the built-in S Pen. It has a fast dual core processor, two cameras and a battery that lasts plenty long. The stylus offers new possibilities and extra applications compared to an ordinary telephone. For example, handwriting recognition, note taking, or drawings and sketches that can easily be shared via email or social media…

Specifications

Processor: 1.4GHz Dual Core Processor
Operating System: Android 2.3
Memory: 1 GB RAM; 16 GB internal memory + microSD-slot
Screen type: 5.3″ HD Super AMOLED
Screen resolution: 1280 x 800
Talk time: 13 hours
Stand-by time: 570 hours
Dimensions: 147 x 83 x 10 mm
Weight: 178 g
Connection: 3G, USB 2.0, wifi 802.11n, NFC
SAR*: 0.34
Bluetooth: 3.0 + HS
Camera: 8 MP with LED Flash / Front: 2 MP
Extra: Google Mobile Services, Samsung Mobile Hub, 1080p Full HD video recording & playback

* SAR – Specific Absorption Ratio – is the unit of measure for the amount of electromagnetic energy that is absorbed by the body during use of the mobile phone. The maximum allowable SAR in Europe is 2 Watts/kg according to guidelines issued by the ICNIRP.

Fear makes us take the long view of big IT risks (also known as Black Swans*), whereas we ought to be focusing first on shortterm, day-to-day IT value erosion. Greed makes us take the short view (quick returns, year end bonuses…) while the long view (of creating sustainable enterprise value with IT investments) is largely overlooked. Rather than looking for short-term gains (while not excluding them), we need to focus more on IT investments. Attitudes and practices need to change to better deal with uncertainty. One of the mental hurdles is accepting that stopping a project in time can be a shrewd move!

We need to focus on the short-term, day-to-day value erosion of spam, malware and improper use of enterprise IT. For the long term, we need to be flexible and accept uncertainty of risk outcome but deal with it by raising awareness and building skills, attitudes and abilities that enable us to deal with the unexpected. That means focusing more on general people skills and a bit less on specific contingency plans, because things will not go as expected.

Remembering that it is ‘attitude governed by greed’ that put us in the current financial crisis and ‘the fear that it will get worse before it gets better’, we suddenly see the uncanny parallel with the current challenges of governing IT value and IT risk. And it does require a major shift in attitude. Begin by accepting uncertainty and deal with it! Work too on suppressing the urge for short-term gain and the unnecessary fear of the unexpected. Focus on the day-to-day erosion of IT value but also on applying business cases rigorously for IT value creation. That’s how we will overcome fear and greed.

* Until the discovery of Australia in the latter part of the 18th century, scientists could never have predicted nor believed the existences of black swans. That is why totally unexpected events are called ‘black swans’.

Specifications

Processor: 1.4 GHz Scorpion
Operating System: Windows Phone 7.5
Memory: 512 MB SDRAM, 16 GB flash
Screen type: 3.7″ AMOLED capacitive touch screen
Screen resolution: 480 x 800
Talk time: 9.5 hours
Stand-by time: 335 hours
Dimensions: 117 x 62 x 12 mm
Weight: 142 g
Connection: 3G, wifi 802.11n, micro-USB 2.0 High-speed
SAR*: 0.94
Bluetooth: 2.1 +EDR
Camera: 8 MP Auto Focus with Carl Zeiss Optics, 2x LED Flash and HD Video
Extra: Bing, Internet Explorer 9, HTML5

* SAR – Specific Absorption Ratio – is the unit of measure for the amount of electromagnetic energy that is absorbed by the body during use of the mobile phone. The maximum allowable SAR in Europe is 2 Watts/kg according to guidelines issued by the ICNIRP.

“My team is made up of 6 people who are all trained in IT, but each one has a different background. Everyone has a specialty. We have people who are good in software – we also develop customized applications for clients – someone else can give you advice about hardware and another team member is a whiz when it comes to VPN. One of my people speaks fluent Russian, which is necessary because we have internal clients in Russia, and a few others also speak fluent French. In short, it’s a well-balanced team. Good communication with one another is absolutely essential.

Every 6 weeks we hold an IT meeting, even when we don’t actually have time because of the workload. During these meetings, we go over the figures, discuss the status of various projects that we are working on and set priorities. I want to promote my department as a group of people that our clients can always depend on. And it’s true. That’s why I’m also truly proud of my team because, as a fairly small group, they are able to deliver high-quality work. It’s just phenomenal, I’ve never heard them say ‘no, we can’t do that’. Naturally, it’s a matter of motivation, emphasizing the interests of the team and talking with them a lot in an open spirit.

What are our challenges for the future? I would certainly say security and speed. Due to an external problem we once spent four hours cut off from the outside world and, for our business, that’s damaging, something that must never happen again. In the future, therefore, we need to arm ourselves even better against threats from outside. In addition, we always have to bear in mind that Rhenus in Germany may buy another company that we will need to integrate within our system. But, in any case, it has happened in the past already and everything has always gone smoothly. No, you won’t hear me complain about my team.

Brigitte Clerinx

Brigitte Clerinx has no IT background but nevertheless, she manages a 6-member IT team. Thanks to an extremely broad experience within the sector, she’s the perfect woman for the job. Her byword: business transparency.

“When I came onboard here 3 years ago, I was initially only responsible for processes and quality. Then fairly quickly, they asked if I would like to head up the IT team. According to the CEO it was because I’m someone who ‘understands the business and also has technical insight’. And it’s true, I certainly have a good understanding of the logistics business that we do. So I took up the challenge, although I had never had any formal IT training.”

Is that a stumbling block?

“Not really. My function, primarily, is to find a compromise between what our internal clients need and what we are willing and able to pay for. IT people are intelligent but they tend to focus a lot on technical aspects of IT and sometimes lose sight of the budget aspect. My job is to counteract that. It’s also my job to keep my team properly briefed. That is sometimes necessary because not all users can accurately describe what they want. Again, based on my experience in the sector I am better able to understand what our internal clients mean and what they need.”

How would you describe your approach?

“In a single word? Transparency. We work for various companies within the Rhenus Holding, for a total of 225 people who are scattered all over Europe and Russia. That’s why I think it’s important that as IT, we clearly communicate what we are doing, the projects we’re working on, our level of progress and our priorities. Within the team as well, transparency is the goal. Everyone always knows what the others are working on.”

Company profile

The Rhenus Group is a German logistics service provider with a turnover of 3 billion euros and a workforce of ca. 18,000 employees. The group has locations in Europe, Russia and Asia. Rhenus Logistics belgium, with headquarters in Antwerp, is made up of six companies. Two of them, Rhenus Logistics Antwerp and Maxx Intermodal Systems, provide all kinds of logistics services via all possible means of transport, anywhere in the world.

Identikit

Brigitte Clerinx, Divisional Manager Processes & Communication
- Organization: Rhenus Holding belgium NV
- Career: after studying economics, she immediately began working in the logistics sector, in a series of different functions.
- Department: within the company, in charge of the IT team, among other responsibilities.