Unified Communication via Belgacom Explore

When the mobile phone becomes a multifunctional tool

The quality and speed of communication can be crucial in a hospital environment. Luk Proot, Director of On-Site Unified Collaboration, Belgacom Group, points out that the Unified Communication eco-system aims to merge all forms of communication, whether these entail conferencing and cooperation systems, mailing systems, telephony or the integration of IT systems. It successfully implements the best marriage between accessibility, efficiency and a the wealth of possibilities. By making the mobile phone an extension of the PABX system, the user acquires a multifunctional tool (email, professional and private modes, instant messaging service, etc.) that is accessible via a single number. In time, a mobile device like this could be integrated into the nurses’ alert system, and make it possible to display the patient’s health parameters, etc. Whether DECT, WLAN or GSM are mentioned, each technology has its own characteristics. These technologies can each hold their place in the framework of Belgacom Explore, the services platform developed by Belgacom to let its customers connect securely to a wide range of IT services.